Office Hours:
Our office is by appointment only. If you stop in unannounced, you will most likely NOT be accommodated. Our staff is small and hard working, please do not interrupt their work flow without setting something up ahead of time. We maintain a small hard working staff in order to keep costs low for our tenants. Please respect their time by reaching out ahead of time and by being on time for appointments.
If you would like to set an appointment, please communicate with the office by submitting a tenant notice online or by texting: 415-985-0595 (This is a texting only line, you will not be able to call this number. Area code 415 is correct.) Please be clear when requesting an appointment what the reason for your appointment is so that the appropriate person can arrange to meet with you. You will meet with Nick, Emma, or Jason.
Communication:
We encourage friendly and constructive communication between tenants and management!
Please let us know via a tenant notice if you have plans to go on an extended vacation and need help planning how to pay rent while you're gone, if your phone number changes, if you have questions or plans for moving, or anything in between that doesn't require a maintenance person.
If you need to communicate a maintenance request, ALWAYS submit a request online. Even if you already mentioned it verbally to a maintenance person or leasing agent, submit a request online anyway. This keeps your request documented in writing and allows us to assign it to a maintenance person's schedule.
Our office is by appointment only. If you stop in unannounced, you will most likely NOT be accommodated. Our staff is small and hard working, please do not interrupt their work flow without setting something up ahead of time. We maintain a small hard working staff in order to keep costs low for our tenants. Please respect their time by reaching out ahead of time and by being on time for appointments.
If you would like to set an appointment, please communicate with the office by submitting a tenant notice online or by texting: 415-985-0595 (This is a texting only line, you will not be able to call this number. Area code 415 is correct.) Please be clear when requesting an appointment what the reason for your appointment is so that the appropriate person can arrange to meet with you. You will meet with Nick, Emma, or Jason.
Communication:
We encourage friendly and constructive communication between tenants and management!
Please let us know via a tenant notice if you have plans to go on an extended vacation and need help planning how to pay rent while you're gone, if your phone number changes, if you have questions or plans for moving, or anything in between that doesn't require a maintenance person.
If you need to communicate a maintenance request, ALWAYS submit a request online. Even if you already mentioned it verbally to a maintenance person or leasing agent, submit a request online anyway. This keeps your request documented in writing and allows us to assign it to a maintenance person's schedule.